SER Solutions to Deliver Integrated Best-in-Class Predictive Outbound Calling Functionality as Part of the Nortel Contact Center Suite
SER Solutions, Inc., a leading provider of contact management and speech analytics solutions, announced today that it has formed a reseller / OEM agreement with Nortel to integrate SER?s award-winning CPS Enterprise Edition? (CPS E2?) solution into the Nortel Contact Center suite. This powerful synergy will extend the Nortel outbound capability to include predictive calling campaigns for a differentiated, responsive and personalized customer experience. The integrated solution suite will include a unified agent desktop, single administration of the system, real-time inbound and outbound statistics and unified historical reporting. The agreement will allow both companies to drive new business opportunities within the global enterprise market...
Harper Collins' Rothstein, Nortel's Finter, Playboy's Yurkovic and Reality Digital's Francis Keynote at Henry Stewart New York
On May 12-13, at the Marriott Marquis Hotel, Times Square, senior executives from HarperCollins, Nortel, Playboy Enterprises and Reality Digital will address Digital Asset Management, Broadcast & Publishing Automation, Brand Management and Marketing Operations program leaders at Henry Stewart's New York DAM and Marketing Operations Symposium.
Save Time And Money With Business Video Conferencing
Does your business have employees who must meet face to face, who work at job sites all around the country or the globe? Is paying traveling expenses for your employees really starting to add up? Video conferencing allows your employees to gather together for meetings without the expenses associated with travel and time away from the job site.
Accordent Expands Accordent Media Management System? Capabilities With New Tandberg, Flash Support
Provides centralized portal for integrating, tracking and reporting on audience interaction with archived videoconferences, Flash and rich media presentations.
RoboDynamics Announces the First Installation of its Telepresence Robot TiLR at the X PRIZE Foundation
RoboDynamics is an innovative robotics company that develops enterprise Robotic Telepresence platforms such as TiLR. By using TiLR the X Prize Foundation is shifting the paradigm of face to face communications whereby a person can now transport himself instantly to their offices without actually being at their office. This new mode of collaboration will dramatically reduce downtime, increase productivity, and eliminate travel. The robot is installed at the Google Lunar X Prize offices within the X Prize Foundation.
IVCi Named to 2006 CRN Fast Growth 100 List
CRN identifies the 100 fastest growing solution provider organizations across all specialty areas and business models.
ClearOne Announces Max IP Interoperability with Cisco and Nortel SIP Platforms: Latest Firmware Upgrade Enables Full Interoperability with Cisco
ClearOne (OTC: CLRO.OB), the global provider of audio conferencing products, today announced that its MAX(R) IP and MAXAttach(TM) IP series of SIP-based VoIP conference phones are now interoperable with Cisco's SIP-based CallManager 5 IP telephony platform, as well as Nortel's MCS 5100 multimedia communication server. ClearOne recently released a major firmware upgrade for its MAX IP products, which enabled these SIP interoperability milestones.
HaiVision Appoints Mark Fletcher Vice President US Sales
HaiVision Systems Inc. (Montreal, Canada) today announces the appointment of Mark Fletcher as Vice President of US Sales.
HaiVision Delivers Twice the H.264 Encoding Performance at Half the Price with OSCAR
HaiVision, the world's leading vendor of performance H.264 network video codecs, today announces both a new firmware release for the OSCAR H.264 encoder and a price reduction of the OSCAR to $1,995.
